Here at EF, support isn’t one-size-fits-all. There’s our on-the-ground presence in 114 countries (that’s the big, sweeping kind). But there’s also the team we build around every teacher who leads an educational tour with us. From day one, you can lean on your EF people for the kind of one-to-one support that’ll make a huge difference in your group’s travel experience.
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The wind beneath your (airplane) wings
Ready to meet the experts who’ll come together to make sure your tour experience is safe, smooth, and rich with possibility for your students? Each member of your team serves a crucial role—whether it’s helping you explore destinations over a call or text or organizing flights and meals behind the scenes.
Your go-to team
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The magic makers
Say hi to your new besties, your Tour Consultant and EF Account Manager. Each of these experts has a specialized skill set, but their goal is the same: making sure you get individualized support and have the best tour ever.
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The travel sidekick
Meet your Tour Director, your rock on tour. As trained guides who speak the language of travel (and who can navigate the local lingo as well), no one is better equipped to lead the way. Frankly, they’re the best part of any EF trip.
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The parent whisperer
Consider our Traveler Support Specialists human search engines for all things EF. They’ll work with parents and students to answer any what-ifs and how-tos, from questions about payment plans to documenting dietary preferences.
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The hometown hero
This could be you someday! Spread out all across the U.S., our Educational Travel Advisors are teachers who’ve led plenty of EF tours, and they’re eager to share their expertise. Want to talk with one who’s close by? We’ll connect you.
The team behind your team
In addition to that life-saver Tour Consultant and crafty Tour Director, there are even more people building your EF tour from the ground up. Some call them our Education Team, Product Development Directors, Tour Experience Managers, and Flights Coordinators—but we just call them the dream builders.
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Easier for you, every step of the way
You don’t know it yet, but our people are already working hard to provide you with a better educational tour experience than you can get anywhere else. From the logistics genius in Washington, D.C. who artfully balances city highlight stops to the Traveler Support Specialist in Boston perfecting parent communication plans, consider our team your team from the get-go.
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Say hi anytime
We love being friend-zoned. Plus, we’ve got experienced Group Leaders who want to meet you and help answer all your questions about student travel.